Considering Business in California?–Think of These Laws First

Your business is growing and fortune is shining. Out-of-state opportunities are increasing. Perhaps you are considering expanding operations. If you haven’t already, you’re likely to end up serving the world’s sixth largest economy[i]—California.  And who wouldn’t want to be in California? It has nearly 40 million consumers.

Before heading out with your sunscreen and order book, there are a few intricacies of California law that any out-of-state business—as well as any business already operating in California—should keep in mind when doing business involving California-based employees or parties.[ii]

1.  Contract Law.

a.  Restrictive Covenants. Employers would do well to take Section 16600 of the California Business and Professions Code seriously when it says:

. . . every contract by which anyone is restrained from engaging in a lawful profession, trade or business of any kind is to that extent void.[iii]

Section 16600 is the cornerstone of California’s strong public policy favoring worker mobility over employers’ restrictive covenant protections. It prohibits non-compete and employee non-solicitation restrictions in employment agreements, and probably most customer non-solicitation restrictions.[iv] The law covers:

  • employees living in California working for out-of-state employers;
  • out-of-state workers of California companies; and
  • out-of-state workers working in California for out-of-state companies.

That’s broad.

Naturally, over the years employers have attempted various tactics to avoid Section 16600. One popular approach is for out-of-state employers to have their employment agreements with California-based employees governed by out-of-state laws and decided in out-of-state forums that are willing to enforce such restrictive covenants. California recently responded to these tactics with a legislative counterpunch. Effective for agreements entered into or renewed in or after 2017, employment agreements that deprive a California resident working in-state from the protections of California’s laws by use of out-of-state choice of law, out-of-state litigation forums, or arbitration provisions are now voidable, unless the employee was represented by counsel in negotiating the agreement.[v]  Out-of-state employers now face a dilemma. Do they include out-of-state governing law and dispute resolution provisions for their in terrorem effect (knowing that they are likely unenforceable) or do they make sure the employee has his or her own legal counsel, and risk educating the employee about the valuable protections of California law that he or she may be giving up in signing the agreement? Stay tuned.

Employers still thinking they can get around Section 16600 would be wise to consider Section 17200 of the Business and Professions Code. Section 17200 makes it an unfair trade practice to attempt to enforce a provision prohibited by Section 16600.

b.  Trade Secrets. So, in the face of California’s strong public policy favoring employee mobility over employers’ restrictive covenant protections, what can an employer do? Answer: protect its trade secrets and confidential information.

California protects trade secrets,[vi] including perhaps the most valuable item for many employers—customer lists.[vii] In fact, some restrictions in employment agreements that operate very much like non-competes and customer non-solicitations have been enforced by California courts under the so-called “trade secrets exception” to Section 16600, where those provisions were deemed to protect against unfair competition by misappropriation of the employer’s trade secrets and confidential information.[viii] So, employers should take note: they might get a second bite at the restrictive covenant “apple” if they word their agreements appropriately.

c.  Commission Plan Agreements. California requires employers to provide employees receiving commissions and performing services in California with written commission plan agreements.[ix] Such agreements must describe how commissions are computed and paid. Employers must also collect signed acknowledgments of receipt from employees for such agreements. Failure to comply bears penalties of $100 for the first violation and $200 for subsequent violations, per employee per pay period.[x] That adds up.

2.  Community Property. California is a community property state.[xi] In California, community property is any property (other than a gift or inheritance) acquired or debt incurred by either spouse, between marriage and permanent separation. Further, quasi-community property is property that would have been community property, had it been acquired while either spouse was domiciled in California. At the time a divorce is filed in California, each spouse has a one-half interest in each separate item of community property and each item of quasi-community property.

Why should a business located outside of California be concerned about California’s community property law? Consider the situation of a married entrepreneur living outside of California who incorporates his 100%-owned, closely-held business outside of California. Things are going so well that he decides to temporarily relocate to California to oversee a West Coast expansion. During the relocation, his spouse files for divorce—in California. Even though the company was formed outside of California, all of its stock is held in the name of the entrepreneur and all of the stock was issued when the entrepreneur was not a California resident; at divorce in California his spouse owns a one-half community property interest in all the stock of the out-of-state corporation. It matters not that the couple had no intention to move to California when the business was started or during its growth. Now, consider that the corporation receives an unsolicited offer to purchase the business. The entrepreneur wishes to accept the offer. The spouse does not. What happens?

In the absence of an agreement, there is a stalemate. The entrepreneur cannot obtain the approval of a majority of the company’s outstanding stock to approve any merger or asset sale, or a direct sale of a majority of the outstanding stock. Moreover, the company would be deadlocked in any shareholder vote where the two spouses cannot agree.

To avoid a situation like this, companies (even those incorporated outside of community property jurisdictions like California) should consider having the spouses of all shareholders sign carefully-drafted shareholder agreements, even when those spouses do not hold shares and do not live in community property states. Such agreements should certainly be put in place before any shareholder or their spouse moves to California, even temporarily.

3.  Employment Law. California’s public policy protecting workers has caused it to adopt numerous laws that are outside of the mainstream of most other states. Here are just a few examples.

a.  Independent Contractors vs. Employees. For employers, independent contractors hold several advantages over employees. In California, for independent contractors, employers do not have to: (a) pay payroll taxes; (b) comply with minimum wage, overtime, meal periods, and rest breaks; (c) comply with vacation rules; (d) provide workers’ compensation insurance; or (e) make unemployment or disability insurance payments or social security contributions. These advantages provide a strong incentive for employers to categorize workers as independent contractors instead of employees—even if they may not be.

California counterbalances this incentive in several ways. First, California law establishes various rebuttable presumptions that workers are employees and not independent contractors.[xii] In such cases, the burden is on the employer to rebut the presumption that the worker is an employee and to prove that he or she is an independent contractor. Adding to an employer’s difficulty in establishing that a particular worker is an “independent contractor,” is the fact that there is no single definition of, or test for, the term in California. Different tests apply for different situations.[xiii] Second, California law makes persons vicariously and individually liable for advising employers to willfully misclassify workers as independent contractors, rather than employees.[xiv] Third, the burden of proving that a particular worker is an independent contractor shifts to the employer once the worker shows he performed any service for the employer.[xv] These and other principles should make any employer, and its executives, very careful when attempting to classify California workers as independent contractors, rather than employees.

b.  Minimum Wage. California’s minimum wages (note the plural) are higher than the current $7.25 federal rate. In California, the state’s minimum is $10 for employers with less than 25 employees and $10.50 for employers with 25 or more employees. (It will increase to $15 by 2022.) Cities, however, can set their own minimums that are above the state’s. Examples include: San Francisco ($14 effective July 1, 2017); Oakland ($12.86); and San Jose ($10.50).

c.  Vacation. While California does not require mandatory paid vacation, employers offering vacation are prohibited from adopting policies requiring employees to “use or lose” accrued vacation days.

d.  California Leave Laws. Under certain conditions, California provides up to six months of paid leave for the birth or adoption of a child. Separate from paid family leave, California also provides numerous grounds for employees to demand unpaid leave, including participation in a child’s school activities and meeting with the child’s teachers. Leave time can be up to 40 hours in a 12-month period. Employers must, therefore, be careful before terminating employees for absence, lest such absences be protected under leave laws. They should always check the law before disciplining or terminating any employee for absences.

e.  The California Family Rights Act (“CFRA”) and the federal Family and Medical Leave Act (“FMLA”). California affords greater rights than the FMLA for pregnancy, pregnancy disabilities, and bonding leave time. The FMLA requires allowing up to 12 weeks to be taken in the first year, but such leave must be taken all at one time. CFRA allows 12 weeks to be taken in the first year in as many as five two-week chunks, plus two additional one-week chunks of time.

f.  Non-Exempt (Hourly) Employees. Hourly employees are entitled to these privileges in California.

  • Meal periods. Employers must provide an unpaid meal break of not less than 30 minutes for each six-hour shift, and must provide a second 30 minute unpaid meal period if the employee works more than 10 hours per day.[xvi] During the meal break an employer cannot exercise control over the employee’s activities, nor can an employer require that the meal break be spent on the employer’s premises.
  • Rest breaks. Employers must provide paid rest breaks of: (a) ten minutes for every shift lasting between 3.5 and six hours; (b) 20 minutes for shifts lasting between 6 and 10 hours; and (c) 30 minutes for shifts between 10 and 14 hours.
  • Day of Rest. Workers cannot be forced to work for seven consecutive days in the same work week.
  • Overtime. Overtime in Calfornia is calculated on a daily and weekly basis.  Overtime rates kick in after the 8th hour in any day and 40 hours in the week.[xvii] Out-of-state workers temporarily working in California are covered by the same rule.[xviii]

g.  Paid Sick Leave. Employers are required to provide paid sick leave for exempt and non-exempt employees.[xix] Sick days accrue at the rate of one hour per 30 days worked, but not less than 24 hours (three work days) for any 12-month period. An employer’s comparable paid time off policy can satisfy the paid sick leave obligation.

h.  Final Pay. Employers are required to immediately pay all wages due to an employee who is discharged or quits.[xx] Willful failure to pay such wages timely incurs a daily penalty of one day’s wages for each day such payment is late.

Conclusion: Employers incorporated or located outside of California need to be aware of California’s laws, particularly when they employ workers based in or temporarily assigned to California. Knowing these laws can prevent a host of unwelcome surprises, as well as the loss of valuable corporate assets.

If you have questions regarding doing business in California or California law, contact Scott Harris at SHarris@fh2.com or (770-399-9500) for more guidance.


[i] Chris Nichols, Does California really have the ‘6th largest economy on planet Earth?’ PolitiFact (July 26, 2016), available at http://www.politifact.com/california/statements/2016/jul/26/kevin-de-leon/does-california-really-have-sixth-largest-economy-/

[ii] This article is only a limited sampling of California law and does not include every issue warranting consideration.

[iii] The statute contains three exceptions involving: a sale of goodwill of a business; partners in advance of dissolving or dissolution of a partnership; and agreements among members of a limited liability company.

[iv] See Edwards v. Arthur Anderson LLP, 44 Cal.4th 937 (Cal.2008) (striking down a non-compete, customer non-solicitation, and employee non-solicitation in an employment agreement). But see Loral Corp. v. Moyes, 174 Cal.App.3d 268, 219 Cal.Rptr. 836 (1985) (enforcing a covenant prohibiting a former employee from “raiding” the former employer’s employees).

[v] California Labor Code Section 925.

[vi] California Uniform Trade Secrets Act at California Civil Code Section 3426 et seq. A recently publicized example of the extent to which California protects trade secrets is the partial injunction won by Waymo (a Google affiliate) in its lawsuit against Uber involving self-driving car technology. See Waymo LLC v. Uber Technologies, Inc., No. C 17-00939 WHA, 2017 WL 2123560 (N.D. Cal. May 15, 2017).

[vii] Brocade Communications Systems, Inc. v. A10 Networks, Inc., 873 F.Supp.2d 1192, 1214 (N.D. Cal. 2012) (under CUTSA, “confidential customer-related information including customer lists and contact information, pricing guidelines, historical purchasing information, and customers’ business needs/preferences … is routinely given trade secret protection.”).

[viii] See Kindt v. Trango Systems, Inc., No. D062404, 2014 WL 4911796 (Cal. Ct. App. Oct. 1, 2014) (enjoining former employee’s use of former employer’s customers’ identities under unfair competition theory); see also StrikePoint Trading, LLC v. Sabolyk, No. SACV071073DOCMLGX, 2008 WL 11334084 (C.D. Cal. Dec. 22, 2008) (enforcing restrictive covenants preventing employee from undertaking “any employment or activity competitive with Employer’s business wherein the loyal and complete fulfillment of the duties of the competitive employment or activity would call upon Employee to reveal, to make judgment on or otherwise to use, any confidential information or trade secrets of Employer.”).

[ix] California Labor Code Section 2751.

[x] California Labor Code Section 2699(f)(2).

[xi] The eight contiguous-states girding the United States’ southern and western perimeter in the “Community Property Belt” are: Louisiana, Texas, New Mexico, Arizona, California, Nevada, Idaho, and Washington. The ninth is outlier Wisconsin.  A tenth, Alaska, applies community property if both spouses opt-in.

[xii] When determining whether a worker is an employee or independent contractor for issues including wage & hour, meal periods, rest breaks, and workers’ compensation insurance, the California Department of Labor Standards Enforcement presumes that a worker is an employee. California Labor Code Section 3357. Where a worker performs services requiring a license or provides services for another who is required to have a license, that worker is presumed to be an employee. California Labor Code Section 2750.5 and California Business and Professions Code Section 7000 et seq., respectively.

[xiii] For example, the three-factor test for when a worker performing licensed services is an independent contractor is at California Labor Code Section 2750.5.

[xiv] California Labor Code Sections 226.8 and 2753.

[xv] See Bowerman v. Field Asset Services, Inc., No. 3:13-CV-00057-WHO, 2017 WL 1036645 (N.D. Cal. March 17, 2017).

[xvi] California Labor Code Section 512.

[xvii] California Labor Code Section 510.

[xviii] Sullivan v. Oracle Corp., 254 P.3d 237 (Cal. 2011).

[xix] California Labor Code Section 246.

[xx] California Labor Code Section 203.

The Consumer Review Fairness Act – Outlawing Consumer Gag Clauses In Your Customer Contracts

Does your company use form service agreements, purchase contracts, or online terms to conduct its business with customers? If so, you should review those documents immediately to make sure you are compliant with the new Consumer Review Fairness Act of 2016 (CRFA), which makes it unlawful in many cases to use your “standard terms” to control what your customer says about you, your products, or services.

The rise of social media and online review sites have provided consumers with an expansive ability to obtain instantaneous evaluations (good and bad) from others regarding a product or service.  This feedback can be great for businesses that receive good reviews posted online. But, as often is the case, there is nothing like a disgruntled customer to lead to a poor review being posted online.

As such, some businesses have attempted to restrict customers’ ability to publish negative reviews by inserting non-disparagement or “gag” clauses in their form contracts and online terms of service. These gag clauses limit consumers’ ability to post negative reviews by giving the company an express right to take legal action (and sometimes to recover money damages or specified penalties) against customers who post negative reviews or who complain to the Better Business Bureau. Some companies even attempted to exert control over consumer commentary by requiring that the consumers transfer copyrights in their reviews or other “feedback” about the products and services to the company.

The inclusion of these clauses, and companies’ attempts to enforce them, not only gained media attention, but also caught the attention of regulators at the state and federal levels.  In 2015, the Federal Trade Commission (FTC) filed a complaint against Roca Labs, Inc. and its principals for taking or threatening to take legal action against consumers who purportedly violated certain non-disparagement provisions that were included in their website’s “Terms and Conditions.” Under Roca Labs’ terms, purchasers allegedly agreed to not “speak, publish, cause to be published, print, review, blog, or otherwise write negatively about [Roca Labs], or its products or employees in any way.” These efforts by Roca Labs, the FTC alleged, constituted unfair acts or practices in violation of Section 5 of the Federal Trade Commission Act.

The Consumer Review Fairness Act of 2016 – Things to Do Now

As of March 2017, the CRFA makes certain clauses in “form contracts” void and unenforceable if the clause: prohibits or restricts an individual from sharing reviews of a seller’s goods, services, or conduct; imposes a penalty or fee against an individual who writes a review; or purports to transfer intellectual property in review or feedback content.  Furthermore, the CRFA makes it unlawful to even offer a form contract containing such a gag clause (meaning that it may be an illegal “unfair or deceptive trade practice” to continue to have such provisions in your contracts, even if you have no intention of enforcing them).

The CRFA broadly defines “form contracts” as any contract “imposed on an individual without a meaningful opportunity for such individual to negotiate the standardized terms,” and includes a website’s terms and conditions, as well as a company’s “standard terms” for purchasing products or services (whether in paper or electronic form). (The term “form contract” does not, however, include employer-employee or independent contractor contracts.)

More specifics about the CRFA are provided below – but your company should be taking steps immediately to review its form contracts – including any online terms and conditions – and to remove provisions that:

  • restrict individuals from sharing their honest reviews about you, your products, or services, or penalizes those who do; or
  • claim copyright in an individual’s reviews or feedback about you, your products, or services.

What Specific Conduct Does the CRFA Prohibit?

Specifically, under the CRFA a provision in a form contract is void if it:

  • prohibits or restricts an individual who is a party to such a contract from engaging in written, oral, or pictorial reviews, or performance assessments or analysis of, including by electronic means, the goods, services, or conduct of a person by an individual who is a party to a form contract;
  • imposes penalties or fees against individuals who engage in such communications; or
  • transfers or requires the individual to transfer intellectual property rights in review or feedback content.

Furthermore, the mere presence of one of these prohibited terms in a form contract constitutes a violation of the CRFA – even if you never try to enforce the provision.

There Are Limits to the CRFA – Not All Customer Commentary is Protected.

The CRFA does not require businesses to permit people to post reviews on their company’s website. However, if a business does solicit and allow consumers to provide feedback on its website, then it should keep in mind that the CRFA does not safeguard all content contained in consumers’ reviews.

In essence, the CRFA seeks to prevent companies from including provisions in their form contracts that threaten or penalize people for posting honest reviews about a company’s products, services, or conduct.  However, the CRFA does not protect defamatory or obscene posts. In addition, a business may still include provisions in its form contracts that prohibit postings that: breach confidentiality obligations imposed by law; reveal confidential information or trade secrets; contain personnel, medical, or law enforcement information; or contain computer viruses or malware.

Websites that permit consumer reviews also retain the right to remove or refuse to display content if it is unrelated to the goods or services offered, or is clearly false or misleading. However, the FTC cautions businesses that it is “unlikely that a consumer’s assessment or opinion with which you disagree meets the ‘clearly false or misleading’ standard.” Finally, businesses may also continue including “feedback clauses” in their agreements with consumers, which give the company certain rights to use feedback provided by customers, as long as such clauses take the form of a non-exclusive license (rather than requiring the consumer to transfer ownership of the feedback).

What Are the Penalties for Violating the Consumer Review Fairness Act?

Violations of the CRFA will be treated the same as violating a FTC rule that defines an unfair or deceptive trade practice. The FTC and state attorneys general have authority to enforce the CRFA. Enforcement will begin on December 14, 2017, and will apply to contracts with clauses in effect on or after that date.

Companies that violate the act by including prohibited gag clauses in their form contracts could be subject to steep financial penalties, as well as a federal court order. While the CRFA does not include a private right of action, individuals may still be able to sue under various states’ deceptive trade practice statutes (or “mini-FTC acts”), if those statutes provide for a private right of action. The CRFA specifically states that it shall not “be construed to affect any cause of action brought by a person that exists or may exist under State law.”

For Further Guidance:

If you have questions regarding complying with the CRFA or how to effectively respond to a negative review left for your business, contact Laura Arredondo-Santisteban at LArredondo@fh2.com or (770) 399-9500 for more guidance.

I Thought My Insurance Would Cover This. What’s This Letter From The Insurance Company?

You buy insurance to protect your business (or you, personally) from claims. When a claim is covered by the terms of the policy, insurers have two separate duties: (1) to defend you; and (2) to pay damages. If there is an accident, you expect your insurer will perform these duties: hire a lawyer to defend you and pay lawfully proven damages, if any.

You become aware someone has been injured on your property, or claims your product has caused harm, or was injured in an accident with one of your employees. You notify your insurer and believe the claim will be handled. Then, you receive a letter from your insurer, indicating the insurer is investigating the claim and will hire a lawyer to defend you—but that it is reserving its right to change its mind—meaning that it can decide later to stop paying the lawyer or to refuse to pay the claim. You have received a “Reservation of Rights” letter (“ROR” letter ).

FIRST THINGS FIRST – DO NOT IGNORE THE ROR LETTER.

“ROR” letters are often long and complicated. They recite facts, contain excerpts of policy language, and state the insurer’s contentions. Although reading it and understanding it may be challenging, you should not ignore a ROR letter.

If you do not respond to the insurer’s letter, your lack of response will be taken as an implied agreement to the insurer’s contentions, as well as your acceptance of the services of the lawyer hired by the insurer under whatever terms the insurer outlines in the ROR letter. Furthermore, the letter may ask you to provide more specific information to aid the insurer’s investigation. Such cooperation is required under the insurance policy and requests should be responded to promptly.

Instead, you will want to have your attorney review the ROR letter, the policy, and the facts of the claim.  Based on that review, your attorney can advise you how to best respond to the ROR letter, including:

  • challenging any unsupported or incorrect assertions;
  • seeking withdrawal of the reservations;
  • negotiating a non-waiver agreement; and/or
  • initiating or defending coverage litigation.

THINGS TO LOOK FOR WHEN REVIEWING THE ROR LETTER.

There are certain requirements for an effective reservation of rights.

First, the ROR letter must “fairly inform” you of the insurer’s position and the specific basis for the insurer’s reservations about its coverage. The language of the ROR letter must be unambiguous. If it is ambiguous, the letter will be construed strictly against the insurer and liberally in your favor. A well-written ROR letter should tie the facts to the cited policy provisions and explain why the insurer believes those facts and policy provisions may result in no coverage.

Some issues affecting coverage may be known from the outset of a claim, e.g., the insured’s failure to give the insurer timely notice of the claim. Possible defenses based on issues known to the insurer should be listed and explained in the ROR letter. The insurer’s failure to list specific defenses it intends to assert may result in a waiver of the insurer’s defenses. However, other defenses to coverage may arise as the evidence is developed, e.g., where there is an exclusion in the policy and facts are learned later that support the exclusion. An insurer is afforded some time to investigate and analyze the circumstances before being required to provide the full basis for its coverage position. If those facts are not known at the outset of a claim and are learned later, the insurer may send a new or amended ROR letter.

Waivers of the insurer’s defenses are uncommon and even disfavored under Georgia law; however, arguing for a waiver can be highly important to you. If the insurer has waived its coverage defenses, you may be entitled to payment of all of your attorney’s fees and full payment of claims, up to the dollar amount of coverage you purchased.

In addition, you and your attorney should carefully review a ROR letter to:

  • determine if the ROR letter is timely;
  • verify that the dates, coverage amounts, and facts recited in the letter are accurate;
  • compare the policy language in the letter to your policy, assuring the language is the same and noting errors or incomplete selections;
  • determine if the insurer is reserving its rights to deny coverage of the entire claim or just a part;
  • determine if the same facts would be used to determine your liability for damages and the coverage issues; and
  • look to see if the insurer is claiming the right to make you reimburse it for the fees of the lawyer it hired to defend you.

You May Have a Right to Your Own Independent Counsel.

Most insurance policies allow the insurer to control the defense of the case and to select the attorney to defend the case. The lawyer hired by the insurance company is deemed to have an attorney-client relationship with both the insured and the insurer. Usually, joint representation of both the insured and the insurer is not a problem because the interests of the insured and the insurer are aligned. However, when the insurer defends and retains counsel under a ROR letter, the interests of the insured and the insurer may differ. If the differences between the interests of the insured and the insurer are: significant (not merely theoretical) and, actual (not merely potential), the insurer may have an obligation to pay for “independent counsel” to represent you, the insured. Under those circumstances, independent counsel is usually the attorney who normally represents your business or you, individually.

In addition, where the insurer chooses the lawyer to represent you, that lawyer may have an on-going business relationship with the insurer—which may result in a potential conflict of interest for that lawyer. The lawyer’s desire to receive additional work from the insurer may result in a conscious or subconscious steering of the claims to benefit the insurer rather than you, the insured —especially if there are truly conflicting interests. For example:

  • Where there are multiple claims, some potentially covered and some potentially non-covered, the lawyer retained by the insurer may consciously or subconsciously conduct the investigation and development of the evidence in a way that makes it more likely that the jury’s verdict would award damages on the non-covered claims rather than those claims for which the insurer is obligated to provide coverage.
  • If the policy excludes coverage arising from certain conduct and the insurer reserves the right to disclaim coverage based on whether that conduct occurs, there is a conflict of interest: you will want to show that any legitimate damages resulted from covered acts and the insurer will want to show that damages arise from your acts within the exclusion.

Where there is the potential for such a conflict of interest, some courts have ruled that the insurer must pay for independent counsel selected by the insured to handle the defense. Those courts recognize that the lawyer retained by the insurer cannot represent truly serious conflicting interests. The ultimate question is whether, under the facts and circumstances of a particular claim, the insurer’s reservation of rights renders it impossible for counsel selected by the insurer to defend both the interests of the insurer and those of its insured.

If the ROR letter creates a serious and actual conflict between your interests and those of the insurance company, you should ask the insurer to provide independent counsel. In Georgia, the independent counsel issue is not fully resolved. In 1963, a Georgia court held that attorneys, whether or not paid by insurance companies, owe their primary obligation to the insured they are employed to defend (i.e., you, not the insurance company). In 1989, a federal court held that the insurer must choose between denying a defense to the insured or providing a defense in cooperation with counsel retained by the insured and paid for by the insurer.

The ROR Letter May Contain a Requirement that You Reimburse Defense Costs.

The ROR letter may assert that you will be required to reimburse the insurer for attorney’s fees and other defense costs if it later determines there is no coverage. Your insurance policy may already obligate you to do this—however, if it does not and you fail to object to this requirement when presented in the ROR letter, the insurer will argue that your failure to object constituted a new agreement to reimburse the insurer for these fees and costs.

RESPONDING TO THE ROR LETTER.

Once you have reviewed the ROR letter, you should respond to the insurer in a timely manner. Your silence could be used against you. The response should:

  • state that you are reserving all of your rights under the policy;
  • state that you will cooperate and will provide the information the insurer requested to the attorney the insurer retained to defend you;
  • correct any errors as to dates or facts set forth in the ROR letter;
  • identify any misquoted or omitted policy language that is beneficial to you;
  • state your disagreement with the insurer’s contentions;
  • reserve the right to hire independent counsel (at the insurer’s expense), if there is a conflict of interest; and
  • challenge the insurer’s effort to have you reimburse it for defense costs, unless that right is already given to the insurer in the policy.

COVERAGE LITIGATION AND NON-WAIVER AGREEMENTS.

If the insurer flatly denies coverage, you will have no insurance coverage for the claim you submitted to your insurer. You would need to hire a lawyer and fund the payment of any settlement or verdict. If, however, you have a good faith belief that the insurer acted wrongly in denying  coverage, you may sue the insurer, alleging a breach of the insurance contract and seeking recovery of all your losses, including all of the fees paid to defend the case, the amount of any settlement or verdict paid, and possibly the fees incurred in proving the insurer breached the contract of insurance.

If the insurer agrees to defend under a reservation of rights, but you reject the insurer’s reasoning, you and the insurer could enter into an agreement expressly stating: that the insurer is not waiving its coverage defenses; that the insured preserves its right to demand coverage; the terms under which the insurer would defend the claim (such as who controls the defense, how strategy is determined, if settlement is pursued how it would be funded); that the lawyer retained by the insurer and paid by the insurer owes loyalty only to the insured and has a duty to protect the insured’s confidential information from disclosure to the insurer; whether separate counsel is required (and, if so, how legal bills are reviewed and paid); and, the rights of the parties once the claim is resolved (e.g., whether the insurer is entitled to reimbursement of defense costs paid). This agreement is called a “Non-Waiver Agreement”.

If there is a dispute over coverage and it is not possible to enter into a non-waiver agreement, the insurer must then file a separate action, called a “Declaratory Judgment Action,” asking the judge to review the matter and declare if there is coverage for the claims. You would be a defendant in that action and would need to hire your own attorney to convince the court there is coverage.

MAKE SURE THE INSURER’S LETTER IS CONSISTENT WITH YOUR POLICY AND THE LAW.

If you receive a ROR letter, your attorney should review the ROR letter, the policy, and the facts of the claim and advise you how to best respond. If we may be of assistance, contact Mike Reeves at mreeves@fh2.com or (770) 399-9500.

FH2 Litigators Recognized by Super Lawyers®

Both of our litigators, Mike Reeves and Ben Byrd, have been recognized as Georgia Super Lawyers for 2017.  Their primary area of practice is Business Litigation. Mike has received this recognition many times.  This year marks the first time Ben Byrd has been included in the list of Super Lawyers.  He was included among Georgia Rising Stars in 2014.

For more information on Mike, his practice and his accomplishments, Click Here.        For more information on Ben, his practice and his accomplishments, Click Here.

Dissenters’ Rights in Georgia: Litigating “Fair Value”

What are dissenters’ rights, and why do they exist?

There is a general feeling among transactional lawyers that corporate shareholders are becoming more and more likely to assert their right to “dissent” from a corporate transaction and liquidate their shares. While it is hard to prove or disprove whether this feeling is accurate, it is nevertheless useful to understand the nature of the right to dissent and to examine some of the issues these claims present in litigation.

In an earlier era, corporate law required shareholders to vote unanimously in favor of major changes to a corporation’s structure or operations. As a result, a single shareholder could thwart a deal, regardless of how good it was for the entire ownership. On the other hand, the unanimity rule protected the individual shareholders, who had no legal right to liquidate their shares in the face of a transaction they did not like. Over time, though, the unanimity requirements were loosened, and today a simple majority of shareholders can make most corporate decisions. In theory, this change gave a company’s ownership the flexibility it needs to take advantage of opportunities that might otherwise be missed because of single holdout. But with that flexibility came the risk that controlling shareholders will exercise their power at the expense of the minority.

Two scenarios are distressingly common. Imagine that Tom, Dick, and Harry are equal owners of Pin Heads, Inc., which owns a chain of bowling alleys. If Tom and Dick decide to cut Harry out of the business against his will, all they have to do is form another corporation without Harry and then vote to sell Pin Heads’ assets to the new entity, leaving Harry out in the proverbial cold.[1] This is the classic “freeze out” or “squeeze out” situation. Worse, if Tom and Dick sell Pin Heads’ assets to their new company for less than market value, they haven’t just frozen Harry out of the operation, they have stolen his equity as well.

Consider another scenario: Pin Heads has done well and is now worth $3 million. Our three shareholders reasonably expect to receive $1 million each if the company is sold. Because they are in control, Tom and Dick negotiate the sale of the company’s assets to an unrelated buyer for just half a million dollars, which will eventually be distributed to the shareholders equally. At the same time, Tom and Dick negotiate sweetheart agreements with the buyer just for themselves. These agreements might require Tom and Dick to provide “consulting” services to the buyer, or not to compete with the buyer, or maybe both. In return for these commitments, the buyer will pay Tom and Dick—you guessed it—$1.25 million each. (Harry, of course, isn’t offered a contract.) Tom and Dick’s agreements may not have any real value to the buyer, but that is exactly the point. The contracts are a sham that Tom and Dick have created to divert money from the buyer to themselves when it  ought to have gone to the corporation as a whole. Harry is again left out in the cold.

To protect Harry and his fellow minority shareholders, most states—including Georgia—passed statutes allowing a shareholder to “dissent” from certain corporate transactions that change the fundamental nature of the business and to liquidate his shares for their “fair value.”[2] In Georgia, the right to dissent is available both to shareholders of corporations and members of limited liability companies[3], and it is triggered most often when there is a merger or asset sale.[4]

When there is such a transaction, the company must notify the shareholder of the transaction and his right to dissent. The dissenting then notifies the company of his intent to dissent.[5] After receiving notice that a shareholder dissents, the corporation must offer the shareholder what it believes to be the fair value of the shareholder’s interest, along with certain financial information supporting that valuation.[6] The shareholder can either accept the corporation’s offer or counter with his own valuation. But if the shareholder and the corporation cannot come to an agreement, the corporation must institute a court action to determine the fair value of the dissenter’s shares. The valuation proceeding is a nonjury, equitable hearing, so it must be brought in the superior court.[7] Although it presents some opportunities for either party to stumble, this basic procedure is not terribly complicated. The bigger challenge by far is proving fair value.

What is “fair value”?

The Georgia Code defines fair value as “the value of the shares immediately before the effectuation of the corporate action to which the dissenter objects, excluding any appreciation or depreciation in anticipation of the corporate action.”[8] This definition is remarkably circular, and there is almost no Georgia case law expanding the meaning of fair value. However, the little authority that does exist establishes that “a shareholder should generally be awarded his or her proportional interest in the corporation after valuing the corporation as a whole.”[9] In effect, the “fair value” of a minority interest may be different from the “fair market value” of that same interest.

To illustrate, assume Pin Heads is worth $3 million. On the open market, Harry’s one-third interest in the company would likely be worth less than $1 million. After all, with partners like Tom and Dick, who would want to buy Harry’s shares? But under the dissenter’s rights statute, Harry would be entitled to his pro rata portion of the company’s value, without any discounts to account for the lack of marketability or control associated with his individual shares—that is, $1 million.[10] This is an important point, but it still leaves us with the task of determining the value of the company as a whole.

Because there is so little Georgia authority on this point, the practitioner must look to other sources for guidance.[11] Fortunately, it is generally agreed that a dissenting shareholder is entitled to be compensated for what he has lost, which is an interest in a “going concern” and not just a share of the corporation’s liquidated assets. As such, he is entitled to his share of the company’s “intrinsic” value—that is, the present value of all future benefits that would flow to the company’s owners from its operations—not just the price the company would bring if it were sold.[12]

This conceptual difference between intrinsic value and market value is not always obvious to parties or to courts. Moreover, the distinction is blurred by the fact that, as a practical matter, the intrinsic value and market value of a given company will often coincide (a point we will return to below). Nevertheless, the practitioner must remember that these are two distinct measures of value.[13]

Proving Value: Cash flows and multiples.

Business valuation is an established field that exists separate and apart from any role it plays in dissenters’ rights cases, but its tools are essential to the dissenters’ rights process.[14] The litigator must be comfortable enough with business valuation techniques to understand why each expert has chosen a given tool and how his conclusions would change if a different tool were used.

Mainstream valuation theory rests on the idea that the intrinsic value of any financial asset, such as a share of corporate stock, is the product of the expected cash flows its owner will receive, on a risk-adjusted basis. Therefore, the value of a business is a function of the money it is expected to make in the future, not the money it has made in the past. This can seem counterintuitive, especially because we are accustomed to hearing businesspeople and financial analysts speak about companies’ values in terms of some multiple of their past revenues or profits. But it is important to remember that these multiples are a reflection of the likelihood that a company’s past performance (good or bad) will continue in the future. So, even when it is defined in terms of past performance, value is still fundamentally about the future.

Business valuation, then, is inherently forward-looking, and this forward-looking orientation distinguishes it from other related disciplines. Accounting, for example, is a system for recording financial transactions that have already happened, so by its very nature it is backward-looking. This is not to say that accounting is not a part of valuation. In fact, accounting information is absolutely necessary for valuation. But financial statements and other accounting data on their own are merely necessary for performing a proper valuation. They are never sufficient.

The business valuation profession recognizes various approaches for valuing a company. Two of these approaches—the “income approach” and the “market approach”—are typically the most useful for determining the value of company as a going concern. Within these approaches there are various methods, but as a practical matter the litigator will generally only encounter three of them.

Under the income approach, the “discounted cash flow” (or “DCF”) method is the one most commonly encountered in litigation matters. A DCF analysis is used to forecast or project a company’s future cash flows—and therefore its intrinsic value—directly. It involves two steps: First, the expert must identify (or produce) reliable projections of the company’s future cash flows. Then, she must “discount” those earnings to their present value in order to take into consideration the time value of money and the risk that the expected cash flows may never materialize.

The DCF method is widely accepted, so much so that an expert must have a good reason for not performing a DCF analysis or risk having his opinions as a whole discarded.[15] Nevertheless, the DCF method is not flawless. For one thing, it is generally disfavored for the expert to create his own projections for the purpose of performing a DCF analysis. It is far more credible for the expert to use projections that were created either by company management or by a third-party for reasons unrelated to the litigation.[16] But not every company has projections that are independent of the litigation matter, so often a DCF analysis simply can’t be done.

Even if projections are available, some caution must be exercised before they are blindly adopted by an expert. For a DCF analysis to have any value, the projections that are used must be both reliable and current as of the valuation date.[17] If favorable projections exist, a dissenting shareholder can almost be certain that the company will claim there was some reversal of fortune between the date of the projections and the date of the valuation that renders the projections useless. Similarly, if the projections were created primarily to attract investors and not to guide management decisions, it is very possible that they are unreasonably optimistic and so can’t be used without some sort of adjustment.[18] It is the litigator’s job to determine, through careful fact discovery, the reliability of any projections before they become the basis of an expert’s opinion. Again, although the DCF method is not always available, it must always be considered.

In contrast to the DCF method (and income approach generally), the market approach is an indirect measure of value. The market approach assumes that markets are reasonably efficient and therefore the prices at which companies (or shares of companies) sell are generally an accurate reflection of their intrinsic value. There are different methods under the market approach, but at a high level they all contain the same basic elements. First, the expert identifies companies that are similar or “comparable” to the company in question. By comparing the market value of these companies to some common financial metric, such as earnings, the expert can create a ratio or “multiple,” which can then use to estimate the market value of the subject. For example, if we wanted to value our fictional company Pin Heads, our expert would first look at companies similar to Pin Heads that have recently sold. If companies similar to Pin Heads have recently sold for three times their annual earnings, our expert can then infer that Pin Heads would also sell for three time its annual earnings.

There are two principal methods for applying the market approach. One uses publicly traded companies as comparables (the guideline public company method), and the other looks at sales of privately held companies (the guideline merged and acquired company method). Both methods present similar challenges. The first of these is identifying which companies, if any, are truly “comparable” to the business at issue. If you are trying to value a company that owns bowling alleys, you aren’t likely to find another chain of bowling alleys that has sold recently, so you will have to cast your net more widely. Would a chain of go-cart tracks be sufficiently similar to the bowling alley business? What about amusement parks? Unfortunately, there is no objective measure of comparability, and you will quickly find that a certain amount of subjectivity is unavoidable. An unscrupulous expert can use his discretion to select comparables that push the data toward a conclusion that favors his client.

The second challenge is creating the right multiple. Even if an expert has chosen comparable companies that are in the same general business as the subject company, they will differ from each other (and the target company) with respect to fundamental financial characteristics, such as their size, growth potential, and riskiness. Each of these differences will affect a company’s future prospects, so the expert cannot just simply calculate the comparable companies’ multiples and then mechanically apply the average to the subject company. Instead, she should try to determine how, and to what degree, the subject company differs from those in her set and adjust her final multiple accordingly. In theory, an expert might consider an elaborate multi-variable regression analysis to identify which fundamental characteristics have an effect on value and the relative significance of each. In practice, this almost never happens, and multiples must be adjusted by less formal methods. Unfortunately, an expert often adjusts his multiples by relying only on his own subjective “judgment.”[19] The opportunities to abuse this process are obvious.

This discussion may seem to paint an unfairly cynical picture of valuation practice. After all, these techniques guide the allocation of enormous sums of capital in the financial markets, and they are regularly accepted as valid by courts in all sorts of cases involving the value of businesses. Nevertheless, the litigator is wise to remember that valuation is ultimately as much “art” as it is “science.”[20]

The role of transaction price and other considerations.

While a dissenter’s case almost always involves a battle of valuation experts, one factor that can never be ignored is the transaction price—that is, the price that the buyer has actually paid to acquire the business in question. If markets were perfectly efficient, with all parties having perfect knowledge and negotiating at arm’s length, we would expect the purchase price to track a company’s intrinsic value very closely, if not match it exactly. And even without perfect efficiency, market forces do push transaction prices toward intrinsic or fair value. Courts recognize this, and they often rely heavily on transaction price when assessing fair value.

The Delaware courts, for example, have repeatedly held that “the fact that a transaction price was forged in the crucible of objective market reality (as distinguished from the unavoidably subjective thought process of a valuation expert) is viewed as strong evidence that the price is fair.”[21] The apparent objectivity of transaction price has led more than one court to discount the opinions of the parties’ experts entirely and rely solely on transaction price when determining the fair value of a company.[22]

Not every deal, however, will lead to a transaction price that approximates fair value. For example, the magic of finance often creates opportunities for “synergy”—that is, where the combination of two companies is more valuable than the sum of its two parts standing alone. Synergy is often a prime motivator in acquisitions, and if a buyer can create synergies by acquiring the target company, it may be willing to pay more than what the target company, standing alone, is worth to its current owners.[23] In that case, the deal might result in a transaction price that is higher than the target’s intrinsic value.

Conversely, a company’s controlling shareholders might be willing to accept less than fair value for the company as a whole if they can structure the deal so they benefit in some way other than receiving their share of the transaction price (for example, by entering into valuable personal contracts with the buyer). In that case, the deal might result in a transaction price that is lower than the target’s intrinsic value. In the end, transaction price can be very important evidence of fair value, but only “so long as the process leading to the transaction is a reliable indicator of value and [transaction]-specific value is excluded.”[24]

Again, the dissenter’s rights statute does not account for transaction price or, for that matter, any other factor that may weigh on the issue of fair value. But as a practical matter transaction price looms over every judicial appraisal of fair value. Therefore, from the shareholder’s perspective, it isn’t sufficient just to assert that the company was worth more than what was paid for it, even if that assertion is supported by a gold-plated expert report. The shareholder must also carry the implicit burden of showing there was some defect in the transaction, such as self-dealing, that resulted in a sale for less than fair value.

Better yet, the dissenter will also prove how the missing value was diverted, in whole or in part, to the controlling shareholders. If the controlling shareholders accomplished this through contracts with the buyer, the dissenter should be prepared to offer expert testimony regarding the true value of the controlling shareholders’ promises under the contract. (This may require the dissenter to retain a second expert with expertise in executive compensation or related areas.) Again, none of these elements are literally required by the dissenter’s statute. But without this showing, it is hard for even the best expert opinion to prevail over transaction price.

This paper can only scratch the surface of the issues that will confront the litigator in a dissenters’ rights case. For understanding valuation in general, Investment Valuation by Aswath Damodaran and Financial Valuation by James Hitchner are both essential resources. Likewise, The Lawyer’s Business Valuation Handbook by Shannon Pratt and Alina V. Niculita is useful for understanding how these principles are applied in business disputes.

If you have any questions about dissenters’ rights or the fair value of your share in a company, please contact Ben Byrd at bbyrd@fh2.com or (770) 399-9500 to discuss further.

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[1] See Note, Freezing Out Minority Shareholders, 74 Harv. L. Rev. 1630 (1961); Schreiber v. Burlington Northern, Inc., 472 U.S. 1, 3 fn. 1 (1985)(discussing squeeze-out mergers).

[2] The history and theory behind dissenter’s rights is treated at length in Barry M. Wertheimer, The Purpose of the Shareholders’ Appraisal Remedy, 65 Tenn. L. Rev. 661 (1998).

[3] O.C.G.A. § 14-2-1301 et seq. (corporations); O.C.G.A. §  14-11-1001 et seq. (LLCs). Because the two statues are substantively identical, we will refer only to the Business Corporation Code.

[4] O.C.G.A. § 14-2-1302.

[5] O.C.G.A. § 14-2-1320 to 1324.

[6] O.C.G.A. § 14-2-1325.

[7] O.C.G.A. § 14-2-1330(b).

[8] O.C.G.A. § 14-2-1301(5).

[9] Blitch v. Peoples Bank, 246 Ga. App. 453, 457 (2000).

[10] Id.

[11] Delaware in particular has a well-developed body of case law on the issue of fair value in the context of dissenter’s rights. Further, the Georgia statute is based on the original Model Business Corporations Act, the comments to the Model Act are useful as guidance. Blitch v. Peoples Bank, 246 Ga. App. 453 (2000). Although the Model Act has been amended since the Georgia statute was passed, the Georgia Court of Appeals has even looked to the changes in the Model Act for guidance. Id.

[12] See Cede & Co. v. Technicolor, Inc., 542 A.2d 1182 (Del. 1988)(equating “fair value” and “intrinsic worth”). In Atlantic States Construction, Inc. v. Beavers, 169 Ga. App. 584 (1984), the Georgia Court of Appeals adopted intrinsic value as the standard for fair value. However, that opinion is only physical precedent, and it has been abrogated in other respects by later opinions. Blitch, 246 Ga. App. at 457 fn. 21.

[13] See Cede & Co., 542 A.2d at 1188 fn. 8 (noting that market price may not reflect intrinsic value).

[14] The current version of the Model Business Corporations Act, for example, provides that fair value is to be determined “using customary and current techniques generally employed for similar businesses in the context of the transaction requiring appraisal.” MBCA, § 13.01(4)(ii).

[15] See, e.g., Lippe v. Bairnco Corp., 288 B.R. 678, 689 (S.D.N.Y. 2003) aff’d, 99 F. App’x 274 (2d Cir. 2004); In re Med Diversified, Inc., 334 B.R. 89 (Bankr. EDNY 2005).

[16] See In re ISN Software Corp. Appraisal Litigation, 2016 WL 4275388 at *5 (Del. Ch. 2016)(experts’ creation of projections “inherently less reliable than using long-term management projections”); In re Radiology Assocs., Inc. Litig., 611 A.2d 485, A.2d 490–491 (Del. Ch. 1991)(discussing need for projections not created by expert).

[17] See Highfields Capital, Ltd. v. AXA Financial, Inc., 939 A.2d 34 (Del. Ch. 2007)(favoring DCF that relied on current management projections over analysis that relied on outdated projections).

[18] See In re Appraisal of Ancestry.com, Inc., 2015 WL 399726 (Del. Ch. 2015)(rejecting valuations based on projections that were not created in the ordinary course of business, but only to attract buyers).

[19] See, e.g., Merion Capital, L.P. v. 3M Cogent, Inc., 2013 WL 3793896, at *23 (Del. Ch. 2013)(rejecting expert’s choice of multiples based only on professional “judgment call”); In re IH 1, 2015 WL 5679724 (D. Del. 2015)(rejecting opinion of expert who made “judgment call” to reduce comparable multiples by 50% without any explanation).

[20] See, Matter of Shell Oil Co., 607 A.2d 1213, 1121 (Del. 1992)(“Valuation is an art rather than a science.”); In re Smurfit–Stone Container Corp. S’holder Litig., 2011 WL 2028076, at *24 (Del. Ch. 2011)(“[U]ltimately, valuation is an art and not a science.”)

[21] Van de Walle v. Unimation, Inc., 1991 WL 29303, at *17 (Del. Ch. 1991).

[22] E.g., Union Illinois 1995 Investment L.P. v. Union Financial Group, Ltd., 847 A.2d 340 (Del. Ch. 2003).

[23] M.P.M. Enter., Inc. v. Gilbert, 731 A.2d 790, 797 (Del. 1999).

[24] Union Illinois, 847 A.2d at 357.

Trump and Taxes: What to Expect (Other Than the Unexpected)

UNCERTAINTY REIGNS

The Trump presidency brings with it a lot of uncertainty for a number of reasons.  Among them, President Trump has his own unique ideas and intends to create his own agenda apart from that of any political party.

BUT TRUMP HAS A TAX PLAN

The Trump Tax Plan.  One part of Trump’s agenda that is pretty clear is his proposed tax reforms, which are aligned with traditional conservative Republican thinking:  cut taxes and shrink government.  It is therefore likely to receive significant support.  On the Trump campaign’s website, the Trump Tax Plan is set forth in very simple terms and is summarized below.

Income Tax.  Trump wants to simplify the U.S. tax structure by, among other things, imposing only three tax brackets on individuals (12%, 25% and 33%) and only one on businesses (15%).  Currently, there are seven individual tax brackets (10%, 15%, 25%, 28%, 33%, 35% and 39.6%) and eight corporate tax brackets ranging from 15% to 39%.

Application of “Corporate” Tax to Pass-Through Entities.  Trump has suggested cutting taxes on the owners of “pass-through” entities, such as S corporations, limited liability companies and partnerships, to 15%.  Under current law, the taxable income of such entities is passed through to their owners and taxed at the owners’ tax rates, which in the case of an individual could be as high as 39.6%.

Repatriation of Corporate Cash.  U.S. companies hold an estimated $2.5 TRILLION outside the United States (although Trump thinks it’s double that), which is currently escaping the U.S. tax system entirely.  Trump intends to incentivize such companies to repatriate these funds by taxing amounts that come back to the United States at a rate of 10% in a one-time repatriation program.

Elimination of Corporate “Tax Breaks”, But . . .   Trump proposes eliminating “most corporate tax expenditures.” However, one new corporate tax break is proposed.  Currently, capital investments must be expensed through depreciation deductions over a period of years.  The Trump Tax Plan would allow manufacturing companies to elect to immediately expense their capital investments in full in lieu of deducting interest expense.  This could strategically lower reported income and therefore income taxes for businesses.

Capital Gains Tax.  Long-term capital gains (on investments held for more than one year) will remain at the current rates of 0%, 15% and 20%.  In addition, short-term capital gains (on investments held for one year or less) will continue to be taxed as ordinary income, but subject to the new tax brackets.

Obamacare Taxes.  The Affordable Care Act imposes a number of taxes and penalties on both individuals and businesses.  Most significantly, it imposes a 3.8% Medicare surtax on net investment income.  This is one of the principal funding mechanisms for the program.  Trump has promised to repeal Obamacare and replace it with a program that is not funded by increased taxes.

Other Initiatives Impacting Personal Income Taxes.  Following are some of the additional initiatives Trump currently proposes that will impact personal income taxes.

  • Carried Interests. In very simple terms, a carried interest is a kind of profit distribution that benefits partners and managers at investment firms, including those in private equity, real estate and venture capital.  A carried interest is often the principal element of the compensation of these partners and managers, and is currently taxed as capital gains.  The Trump Tax Plan would tax carried interests as ordinary income.
  • Alternative Minimum Tax. This tax was initially intended to close “loopholes” that advantaged very wealthy taxpayers; however, the AMT has increased its reach, and now applies to many people whose income is higher than average but not extremely high.  The AMT reduces or eliminates various tax benefits that are available under the regular income tax, such as personal exemptions and payments for real estate and state taxes.  Taxpayers must figure their tax liability twice and pay whichever is higher: the AMT or the regular tax.  Trump proposes to eliminate the AMT.
  • Estate Tax. This is a tax imposed on the transfer of assets from the estate of a deceased person to his or her heirs. The tax is currently imposed only if those assets exceed $5.45 million per individual.  Trump wants to abolish the estate tax completely.  However, the Trump Tax Plan would subject the decedent’s unrealized capital gains that have accrued as of the date of death to capital gains tax, but there would be a $10 million exemption.  Currently, the tax basis of each asset owned by a decedent is reset to its fair market value at the date of death, which means that unrealized capital gains in those assets are never taxed.
  • Itemized and Standard Deductions and Personal Exemptions. The Trump Tax Plan would cap itemized deductions at $200,000 for married couples filing jointly and $100,000 for single filers.  The standard deduction for joint filers would be increased to $30,000 (up from $12,700 for 2017 under current law) and to $15,000 (up from $6,350) for single filers.  The personal and dependent exemptions deductions would be eliminated.

WHAT WILL HAPPEN?

Assuming all of the above reforms are enacted, the Internal Revenue Code will be in for its most significant overhaul since 1986.

U.S. Businesses Will Pay Lower Taxes, But . . .   As noted above, the current corporate tax rate is as high as 39%.  However, few businesses pay taxes at the highest rate because of the myriad ways the current law permits the rate to be reduced through deductions, credits, etc.  The tax rate businesses actually pay is called the “effective” tax rate.  Estimates of the current average effective tax rate that U.S. businesses pay range from 11% to over 30%.

Thus, while the implementation of a 15% business tax will reduce the income taxes paid by a significant number of business taxpayers, the overall reduction in taxes will in all likelihood be less than the proposed reduction from 39% to 15% would seem to indicate.

U.S. Businesses Will Have More Cash, But . . .   With the significantly lower tax rate, coupled with the repatriation program, it is likely that U.S. businesses will have more disposable cash in the United States.  It will be interesting to see how these funds are put to use.  The hope is that those funds will be used for hiring more workers, business reinvestment, and expansion.  However, many commentators believe that this “tax windfall” is more likely to benefit shareholders through stock buybacks and dividends, which is what happened when the U.S. initiated a repatriation tax holiday in 2005.

 The Very Wealthy Will Benefit the Most.  There are many studies which show that the more wealthy the individual, the more that individual will benefit from the Trump Tax Plan.  For example:

  • The elimination of the estate tax will benefit estates valued at more than $5.4 million. Under current law less than one percent of the people who die each year pay any estate tax.
  • People who are currently in the 35% and 39.6% tax brackets will pay only 33% under the Trump Tax Plan. The top tax rate applies to only taxpayers in the top one percent.

WHAT SHOULD YOU CONSIDER DOING NOW?

It is practically impossible to provide any meaningful guidance at this point because, as we said in the beginning, uncertainty reigns.  President Trump’s cabinet picks are apparently not in full agreement with his articulated agenda, and Trump himself vacillates on what he thinks should happen and how.  We believe, however, that Trump and the Republican majorities will make significant changes to the U.S. tax system in a way they believe will benefit the U.S. economy.

Questions? Call us.

Limiting Your Liability for Copyright Infringement Caused by Others: Important Steps You Need to Take Soon

If you are running a technology business that deals with content provided by users or other third parties—or even if your business simply has an interactive web presence that allows users to post their own comments or photos or contains links to other websites—there are important changes you need to know about to limit your liability for copyright infringement caused by your users and other third parties. Here’s what you need to know.

Since 1998, the Digital Millennium Copyright Act (DMCA) has provided certain “safe harbors” that limit a “service provider’s” liability for copyright infringements caused by content provided by users or other third parties.  If the service provider meets the requirements of a particular safe harbor, it will have no liability for monetary damages or (almost all) injunctive relief for copyright infringement arising out of content provided by third parties.

Under new regulations that became effective December 1, 2016, the U.S. Copyright Office imposed new, detailed registration and renewal requirements that a service provider must meet in order to qualify for—and maintain—the limitations on liability afforded under the DMCA.   Furthermore, the regulations signal the U.S. Copyright Office’s intent to extend the new registration requirements to service providers who were not clearly required to comply with these requirements under the DMCA previously—meaning that certain businesses who may have believed since 1998 that they were exempt from these registration requirements must now comply with the new regulations—or risk losing important protections against liability for copyright infringement.

THINK YOUR BUSINESS IS NOT A “SERVICE PROVIDER”?  THINK AGAIN.

Section 512 of the U.S. Copyright Act defines a “service provider” broadly to mean any “provider of online services or network access, or the operator of facilities therefor.”  As such, your business is likely a “service provider” within the meaning of the DMCA if you, for example:

  • Operate a website or app that does any of the following:
    • has “social” or “sharing” functionalities (for example, that allow users to provide comments or reviews, participate in discussions or user forums, or upload photos or other materials);
    • contains or publishes material submitted by third parties (such as product photos or descriptions in an online marketplace);
    • contains links to other websites or online materials;
    • helps users locate information (for example, a tool to search for and compare product or pricing information from various sources); or
    • has messaging functionalities where messages are stored—temporarily or permanently—on your servers (such as an “Inbox” where the user can exchange messages with your business or with other recipients); or
  • Provide a data service where the data consists—in whole or in part—of information provided at the direction of users or other third parties;
  • Operate servers, cloud services, hosting services or “software-as-a-service” offerings that allow users to submit, store, or publish content; or
  • Provide network services whereby material transmitted by users is temporarily stored (“cached”) in your system as an incidental function of your service.

A BRIEF HISTORY OF THE DMCA AND THE “NOTICE AND TAKEDOWN” PROVISIONS OF THE SAFE HARBORS.

Under U.S. copyright law, simply creating a copy of someone else’s copyrightable subject matter without permission is a copyright infringement—even if that copy was created automatically through a technological process initiated at the direction of someone else. (For example, a user’s submission of materials to your website may result in a copy of these materials being automatically created on the website servers.)  Similarly, merely linking to infringing materials can give rise to a copyright infringement—even if you had no reason to know that the linked material was infringing.

Because automated copying and linking of online content are both inherently necessary to the operation of the Internet, Congress recognized that holding website operators and other service providers strictly liable for these activities in all cases could hinder the growth of the Internet and the advancement of related technologies (including networking and e-commerce).  As a result, when enacting the DMCA in 1998, Congress specifically provided certain “safe harbors” to protect service providers against claims of copyright infringement arising out of temporary or permanent storage of user-provided materials or linking to infringing materials.

Though each safe harbor has differing requirements (based on the activity of the service provider that is alleged to cause an infringement), the “notice and takedown” component is common to almost all DMCA safe harbors.  Under the “notice and takedown” component, a service provider can immunize itself from monetary liability to a copyright claimant by: (i) appointing an agent to receive notices of copyright infringement occurring via its service and (ii) upon receiving notice of an infringement, acting expeditiously to remove or block access to (“take down”) the infringing material.

Appointment of an Agent to Receive Copyright Notices—Required Steps.

As written, the DMCA provided specific instructions for appointing an agent for only one of the safe harbors—albeit the one with potentially the greatest applicability to most businesses, namely, the safe harbor against liability for information uploaded to or stored on websites or servers by users.  Under this safe harbor, the service provider must do both of the following for the appointment of an agent to be valid and meet the requirements for the safe harbor:

  1. Publish required contact information for the designated agent on a publicly-accessible page on the service provider’s website; and
  1. Provide the required contact information for the designated agent to the U.S. Copyright Office for inclusion in a public directory of such agents.

WHAT HAS CHANGED WITH THE NEW REGULATIONS?

Since 1998, the Copyright Office has required that a service provider use a paper form to appoint its designated agent, which was then scanned into an electronic format and made available to the public via an online directory (there was also a fairly hefty filing fee of $135.00 per filing).  In addition to being cumbersome and non-searchable, over time much of the information contained in the directory became outdated (due to businesses not updating their contact information) and cluttered with defunct service providers.  Given this, effective December 1, 2016, the U.S. Copyright Office implemented a mandatory online mechanism for service providers to provide the required contact information for their designated agent.  This new mechanism places the burden on service providers to keep their information accurate and up-to-date or risk losing the protection of the DMCA safe harbors.

Key Points of the New Regulation:

1.  Mandatory Electronic Filing with the Copyright Office to Appoint an Agent. Starting December 1, 2016, all service providers seeking the protections of the safe harbor must use the U.S. Copyright Office’s online registration mechanism to appoint an agent to receive notices of copyright infringement.  Paper filings will no longer be accepted by the Copyright Office.

Note – The Notice on Your Website is Still Required. Be aware that the new mandatory electronic filing procedure does not eliminate the separate legal requirement that the service provider also publish the contact information for the appointed agent in a publicly-accessible page on the service provider’s website.  Failure to do so will mean that the service provider will not get the benefit of the safe harbor, even if the service provider has made the required filing with the Copyright Office.

2.  You Need to File under the New System Even if You Previously Appointed an Agent with the Copyright Office. As noted, the Copyright Office has maintained a directory of appointed agents since 1998, and you (or your attorney) may have already filed an appointment of copyright agent under the old system.  However, in an effort to clear out the outdated information that has accumulated in that time, on December 31, 2017, all appointments filed before November 30, 2016 will become invalid.  In short, even if you filed under the old system, you need to make a new filing under the new system if you wish to preserve the limitations on liability under the DMCA safe harbor beyond 2017.

3.  Service Providers Must Renew the Appointment of Their Agent At Least Every Three (3) Years. Once filed, each appointment will expire and become invalid three (3) years after the appointment is made, unless the service provider makes a filing with the Copyright Office to renew the appointment.  Failure to renew the appointment  will mean that the service provider loses the limitation on liability afforded by the safe harbor.

Note – There is a nuance to this “three (3) year rule”: to encourage service providers to keep their agents’ contact information current, the new regulations provide that the “three 3 year clock” is reset each time the service provider changes their appointment information (for example to change the name or address of their appointed agent).  In this case, the three (3) year clock starts running anew from the date the service provider updates its appointment with the Copyright Office.

Example:      Service Provider files with the Copyright Office to appoint an agent on March 1, 2017.  That appointment will expire three (3) years later (March 1, 2020) unless validly renewed.

However, if Service Provider makes a subsequent filing on June 1, 2017 to update its appointment, the three (3) year clock is reset from the date of the “update” filing (June 1, 2017), and will not expire until June 1 2020.

4.  The New Filing Requirement Applies to the “System Caching” and “Linking/Search Tool” Safe Harbors As Well. While several of the DMCA safe harbors require the service provider to act promptly to remove (or disable access to) allegedly infringing information once its appointed agent is notified, only one safe harbor—the one for “information stored by others”—specifically states that the agent must be appointed by a filing with the Copyright Office coupled with public notice on the service provider’s website. However, the explanatory comments to the new regulations make clear that this filing requirement—as well as the requirement of a public notice on the service provider’s website—are required to qualify for the DMCA safe harbors for “system caching” and “linking/search tool” activities as well.

This means that, even if you do not allow users to store information on your website or system, you should still make a filing under the new system if you wish to limit your liability for websites or business activities that involve:

  • providing links to third party information;
  • providing tools or functionality to locate third party information; or
  • automatic, temporary “caching” of third-party information (for example, as part of transmitting content from one user to another).

ADDITIONAL—BUT OFTEN UNSUNG—BENEFITS OF THE DMCA AND THE SAFE HARBORS.

Obviously, the ability to avoid all monetary liability for certain copyright infringement claims is a prime motivator for service providers to obtain—and maintain—protection under the DMCA safe harbors.  But there are two additional benefits available to a service provider under the DMCA that are often overlooked.

  • First, if a service provider has validly designated an agent to receive notices of copyright infringement as required under the safe harbors, copyright claims that are made against the service provider—but are not sent to the service provider’s designated agent—generally do not count as putting the service provider “on notice” of the infringement, and do not trigger the obligation to remove (or disable access to) the material.
  • Second, a service provider who “takes down” allegedly infringing materials to protect itself against liability to a copyright claimant could inadvertently expose itself to liability to another party—namely, the party who originally provided the allegedly infringing content. (For example, disabling access to a customer’s content because of a copyright claim could be a breach of the service provider’s contract with that customer.)  To address this concern, the DMCA provides that a service provider will have no liability to any person for “taking down” material that is claimed to be infringing (though, in certain situations, the service provider must also notify the party who originally provided the allegedly infringing content and give them an opportunity to contest the “takedown” in order to take advantage of this additional protection against liability).

While the new regulations described above have a significant impact on the “notice and takedown” component of the DMCA safe harbors, bear in mind that complying with these new regulations is not the only thing you need to do to qualify for the benefits of the safe harbors. There are numerous safe harbors that may apply to your business activities, and each has additional specific requirements and conditions that must also be met before you can claim protection under an applicable safe harbor. If you have questions regarding the DMCA safe harbors or how to structure or protect your online business operations, contact Mike Stewart at mstewart@fh2.com or (770) 399-9500 for more guidance.

The Dispute Resolution Clause in Your Contract Should Be More Than An Afterthought

The dispute resolution clause in a commercial contract is sometimes referred to as the “midnight clause” because it is often addressed at the end of contract negotiations (and many times after midnight) as an “afterthought,” with very little consideration given to its consequences.  Many times the lawyer drafting the contract will use whatever dispute resolution clause was used in the last contract he or she drafted, considering it to be a “standard” or “boilerplate” provision.  There is, however, no such thing as a “standard” or “boilerplate” dispute resolution clause.

Each dispute resolution clause should be carefully drafted to fit the needs of the parties and the deal which, among other things, involves taking into account the likely types of disputes, the parties’ long-term relationship, and the applicable laws.  Clearly, one size does not fit all, and a poorly drafted or incomplete dispute resolution clause can do more harm than good.  Paying attention to dispute resolution issues at the time the contract is drafted can avoid costly surprises later on, when the ability of the now disputing parties to agree on anything has diminished significantly.  It is a classic case of “you can pay me now or pay me later.”

The focus of this article is the arbitration clause in a domestic commercial contract in the State of Georgia.

Before You Decide on Arbitration – Know the Pros and Cons

Choosing to settle a given dispute by binding arbitration—rather than by litigating the dispute in court—is often perceived as having the benefit of being a less costly and more streamlined method of resolving the parties’ differences (although in recent years that has not always been the case).  However, when deciding whether to include an arbitration clause in a contract, the parties (and their attorneys) should bear in mind that it is extremely difficult to overturn an arbitration award in Georgia.  (Technically, a party cannot appeal an arbitrator’s award.  The party can instead apply to a trial court for an order to vacate or modify the award, but only on the very limited grounds specified in the Georgia Arbitration Code (“GAC”) or the Federal Arbitration Act (“FAA”).)  As stated by the Georgia Court of Appeals, “a litigant seeking to vacate an arbitration award has an ‘extremely difficult’ task.”  Because of this finality, before including an arbitration clause in a contract governed by Georgia law, it is very important that the consequences of such inclusion be fully understood by both the attorney and his or her client.

Fundamental Provisions To Include in an Arbitration Clause

Once the decision has been made to incorporate an arbitration clause into your contract, what should it include?  While each arbitration clause should be drafted to fit the needs of the parties and the deal, there are certain fundamental provisions that should be included in all arbitration clauses.

1.  Agreement to Arbitrate. The parties’ intent to resolve their disputes by arbitration should be clearly stated in the arbitration clause.  The arbitration clause should also state that any award will be “final and binding” to make it clear that the parties intend the award to be enforceable by the courts without any review of the sufficiency of the evidence underlying the award.

2.  Scope of Arbitration. The arbitration clause should be clear as to what types of disputes are subject to arbitration.  Ambiguity can result in protracted and expensive litigation over what is arbitrable.  This defeats one of the primary benefits of arbitration—avoiding litigation.  For example, if the parties want to limit arbitration to only certain types of disputes (e.g., contract disputes or disputes under a designated dollar amount), the arbitration clause should be drafted to specifically cover only such disputes.  On the other hand, if the parties intend that all potential disputes be arbitrated, including tort claims, fraud in the inducement, etc., the following language (or something similar) should be included in the arbitration clause: “All disputes arising out of, connected with, or relating in any way to this Agreement, shall be determined by final and binding arbitration.

  • Hybrid. Sometimes a contract will include a general arbitration clause as well as a more specific arbitration clause that covers, and may specify different terms for arbitration of, a very limited category of disputes.  For example, post-closing purchase price adjustment disputes in connection with the sale of a business are particularly well-suited for specific arbitration clauses.
  • Arbitrability. Who decides disputes over the validity and enforceability of the arbitration clause itself or whether a particular substantive dispute is within the scope of the arbitration clause?  Under both the GAC and the FAA, the threshold question of whether parties to a contract have agreed to arbitrate a dispute is normally a matter for a court to decide.  However, if the parties have clearly and unmistakably provided in the arbitration clause that the arbitrator will decide questions of arbitrability, then the arbitrator has jurisdiction to decide them.
    • The American Arbitration Association (“AAA”) Commercial Arbitration Rules and Mediation Procedures (the “AAA Rules”), the JAMS “Comprehensive Arbitration Rules & Procedures (the “JAMS Rules”) and the Henning Mediation & Arbitration Service (“Henning”) Rules for Arbitration (the “Henning Rules”) all provide that an arbitrator has the power to rule on his or her jurisdiction.

3.  Choice of Ad Hoc or Administered Arbitration.

An ad hoc arbitration is one in which the parties have chosen to conduct the arbitration without the assistance of an arbitral institution, such as AAA, JAMS or Henning.  While ad hoc arbitration avoids the administrative fees charged by arbitral institutions (which can be substantial), the trade-off is that the parties will assume the administrative and planning responsibilities generally performed by the arbitral institution.

  • For obvious reasons, ad hoc arbitration requires cooperation among the parties; however, the parties may not be in a cooperative mood after a dispute arises, which can be problematic. Without assistance from a neutral third party, the disputing parties often have difficulty reaching agreement on such basic procedural matters as the number of arbitrators, leading to undue delay and a possible lawsuit by one of the parties to move the arbitration along.
  • In an ad hoc arbitration the parties will rarely want to negotiate dispute resolution procedures or rules from scratch; thus, the parties should consider designating ad hoc arbitration rules to provide a framework for conducting the arbitration, such as the 2007 Non-Administered Arbitration Rules (the “CPR Rules”) published by the International Center for Conflict Prevention & Resolution (“CPR”).

An administered arbitration is one in which the parties have chosen to conduct their arbitration with the assistance of an arbitral institution and pursuant to such institution’s procedural rules (referred to generically as “Arbitral Rules”).

  • Arbitral Rules are neutral and self-executing; i.e., they provide for the arbitration to move forward despite the refusal of a party to respond to the initial arbitration demand or to appear at the hearing.
  • Arbitral institutions generally provide administrative, logistical and secretarial support to the parties, and also handle the arbitrator’s fees and billing. Generally, with the exception of fee schedules, most Arbitral Rules allow the parties to vary the procedures set out in such rules.
  • Not all Arbitral Rules are created equal. The choice of which arbitral institution will administer the arbitration is exceedingly important, as the arbitral institution’s Arbitral Rules will apply to fill in any “gaps” or terms on which the parties did not specifically agree when drafting the arbitration clause (g., the number and selection of arbitrators, the scope of arbitration, location of the arbitration, permitted discovery and motions, and the type and substance of the award issued by the arbitrator).  Each of the AAA Rules, the JAMS Rules and the Henning Rules may provide different outcomes with respect to any given situation.
  • All of this comes at a cost. An arbitral institution typically will charge both a filing fee (which is often based on the size of the claim and any counterclaim), which must be paid in order for the arbitration to proceed, and a cancellation fee if the arbitration hearing is cancelled within a designated time period prior to its scheduled start date.  The filing and cancellation fees can be significant, and the difference in the filing and cancellation fees between some of the arbitral institutions can be staggering.

4.  Number, Selection and Qualifications of the Arbitrators. It is generally advisable for the parties to specify the number of arbitrators in the arbitration clause and how they will be selected.  The naming of a specific individual as the arbitrator should be avoided, since that person may not be available (or even alive) at the time of a dispute.  In almost all cases an arbitration will be heard before a sole arbitrator or a panel of three arbitrators.

  • Some of the advantages of using a sole arbitrator are: it is generally easier and quicker to select one arbitrator than three; one arbitrator is much less expensive than three; and scheduling hearings is easier because there is only one arbitrator’s schedule involved. The final award also tends to be issued faster than with three arbitrators because there is no need to get input and agreement from the two other arbitrators.
  • One of the primary advantages of having three arbitrators is that it lessens the chance of an “outlier” award; that is, having more than one arbitrator will tend to moderate an award, and the panel members are more likely to compromise their respective views in order to agree upon a final award.
  • The parties may want to consider providing for one arbitrator for certain types of disputes (such as those under a designated dollar amount) and three arbitrators for all other disputes.

If three arbitrators are to be used, a common method of selection is the party-appointed method, in which each party selects one arbitrator, and then the two party-appointed arbitrators select the third arbitrator to serve as the chair.  Another method is the list method, in which the arbitral institution provides a list of potential arbitrators to the parties and the parties strike the persons they do not want and rank the remaining names in their order of preference.

One of the major advantages of arbitration is that the parties can specify in the arbitration clause the qualifications that a potential arbitrator should have (e.g., someone who is in the same industry as the disputing parties or has substantive knowledge in the disputed area), although too much specificity should be avoided because it can significantly reduce the number of qualified arbitrators.  This works well with three-member panels where it is possible to require that one of the arbitrators have certain qualifications (e.g., must be an accountant or engineer), which will ensure that the desired technical expertise is represented on the panel, while also having a chair with experience in the arbitration process.

5.  Location. The parties should agree to the location of the arbitration in their arbitration clause.  Under the FAA, the parties’ choice of a location for the arbitration must be honored; however, under the GAC the arbitrator has the power to choose the time and place of hearings despite the parties’ agreement.

6.  Interim Relief. Most Arbitral Rules provide that arbitrators can grant interim relief (e.g., a temporary restraining order) unless the arbitration clause limits that authority.  Be aware that a party can inadvertently waive its right to enforce an arbitration clause by engaging in actions that are inconsistent with the right to arbitrate, such as by applying to a court for interim relief before or during an arbitration.  While both the AAA Rules and the JAMS Rules provide that a request by a party to a court for interim relief will not be considered a waiver of a party’s right to arbitrate, the parties can avoid any confusion by specifically providing in the arbitration clause that a party does not waive its right to arbitrate by applying to a court for interim relief.

7.  Governing Law. Most commercial contracts include a choice of law clause that governs the interpretation and enforcement of the contract, although the law that governs the interpretation and enforcement of the arbitration clause can be different.  The FAA applies to arbitration clause agreements in connection with transactions involving interstate commerce, which generally include most arbitration clause agreements.  Georgia courts apply federal arbitration law whenever the dispute arises out of a transaction involving interstate commerce, and they  tend to exclude the use of any state arbitration law when the FAA is applicable.  However, a U.S. Supreme Court decision indicates that while the FAA preempts application of state laws that conflict with the federal policy favoring arbitration clause agreements, it does not necessarily preclude application of state procedural arbitration laws chosen by the parties and not in conflict with federal law and policy.

  • Thus, if an interstate commerce contract with an arbitration clause provides that Georgia law will be the governing law of the contract, the GAC will apply to the arbitration to the extent it does not conflict with the FAA.
  • The parties could also provide that Georgia law will be the governing law of the contract, but specify that the FAA will apply to the arbitration clause.

8.  Type of Award and Limitations on Awards. There are two main types of awards:

  • a “standard award” (also called a “general,” “regular” or “bare” award) that includes only the relief granted and to whom, and does not include any reasons supporting the award; and
  • a “reasoned award” that includes the reasoning of the arbitrator.

In practice, most awards are standard awards, and an arbitrator generally will issue a reasoned award only if required by the arbitration clause or the applicable Arbitral Rules.

In general, the cost of a reasoned award is considerably higher than the cost of a standard award, and the decision to require a reasoned award should not be made lightly, particularly when the amount in dispute is not significant.  However, whether the decision is to require – or prohibit – the issuance of a reasoned award, the parties should specifically include this decision in the arbitration clause, as the different Arbitral Rules can vary widely on whether the arbitrator must issue a “standard” or “reasoned” award if the arbitration clause is silent on this point.

Limitations on an award can be included in the arbitration clause.  The following two variations, which are typically used with monetary damage claims, limit the discretion of the arbitrator, prevent the dreaded “compromise” award, and in most cases are less expensive.

  • High-low” arbitration is where the parties agree to a range for the award but do not share the range with the arbitrator. An award over the “high” amount is reduced to that amount, and an award under the “low” amount is increased to that amount, but an award within the range is not adjusted.
  • Baseball” arbitration is a type of arbitration where each party to the arbitration submits a proposed monetary award to the arbitrator and to the other party. After there has been a presentation of evidence, the arbitrator will choose one award from the two submitted awards without modification.
    • A key element of baseball arbitration is the incentive for each party to submit a highly reasonable number, since this increases the likelihood that the arbitrator will select that number.
    • This type of arbitration has been used in Major League Baseball salary disputes for many years, and it has been increasingly used in commercial contract disputes in recent years, primarily when the parties’ dispute involves only a monetary amount.

9.  Entry of Judgment. Under both the GAC and the FAA, a party can have the award confirmed and made a judgment of the court.  While an arbitrator’s award is binding on the parties and does not require affirmation from a court to take effect, when a party refuses to abide by the award, confirmation and entry of judgment are essential for enforcement.

  • In domestic commercial contract arbitrations, particularly under the FAA, the arbitration clause must contain an “entry of judgment” provision similar to the following: “Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.”

Some Additional Provisions to Consider

In addition to the fundamental provisions discussed above, some additional provisions that should be considered are:

Costs and Fees.  Generally, unless the parties otherwise agree, the arbitrator may award the payment of the costs, fees and expenses associated with the arbitration (e.g., the arbitrator’s compensation and the arbitral institution’s administrative fee) against one of the parties or allocate the costs between the parties.

Attorneys’ Fees.  Under both the GAC and the FAA, an arbitrator has the power to award attorneys’ fees if the parties expressly agree in the arbitration clause.  Most Arbitral Rules allow for the allocation of attorneys’ fees if such allocation is stated in the arbitration clause or allowed by applicable law.

Interest.  If the parties want an award to bear interest, the best practice is to expressly authorize the arbitrator to award interest in the arbitration clause.

Punitive Damages.  The general rule is that an arbitrator can award punitive damages unless the parties expressly and unambiguously preclude such awards in their arbitration clause.  Thus, if the parties wish to prohibit the arbitrator from awarding punitive damages, specific language to that effect should be included in the arbitration clause.

Expedited Procedures.  In an expedited arbitration, the parties adopt procedures that significantly shorten the time from demand to award.  Both AAA and JAMS have rules and procedures for expedited/streamlined arbitrations and CPR has adopted fast track arbitration rules for ad hoc arbitrations.

Appellate Review.  The finality of arbitration awards is a significant benefit of arbitration; however, a significant drawback is the other side of the coin – the lack of meaningful court review of arbitration awards.  As discussed above, an arbitration award can be vacated only on very limited grounds, and errors of law, errors of fact, and errors of judgment are not grounds for reversal.

While the parties cannot expand the scope of review by the courts in their arbitration clause, it is possible to agree to broad appellate review by another arbitration panel.  JAMS and AAA have arbitration appeal procedures for awards issued by their respective organizations, and CPR has adopted appellate arbitration rules that can be used regardless of whether the original arbitration was conducted under the CPR Rules.  All of these appellate arbitration procedures and rules permit an appeal based on law and/or fact (similar to judicial appeals) to a panel of experienced appellate arbitrators.

Confidentiality.  Confidentiality is often assumed to be one of the primary advantages of arbitration.  However, and much to the surprise of many lawyers, while arbitration proceedings are in fact private, they are not necessarily confidential (e.g., an arbitration award enters into the public domain when an enforcement proceeding is commenced).  Thus, if the parties intend for the arbitration proceedings, documents and award to be confidential, this should be included in the arbitration clause.

Time Limits.  Whether due to business considerations or the desire to save costs, the parties may want to provide for time limitations in the arbitration clause.  These types of provisions require that the arbitration conclude within a certain number of days following the filing of the demand for arbitration or the appointment of the arbitrator, and/or require that the award be issued within a certain number of days following the closing of the hearing.  When time limits are used they should not be unreasonably short and the arbitration clause should make the time limits subject to adjustment at the discretion of the arbitrator.  This avoids putting the award at risk if the time limits are not met.

Scope of Discovery.  It is generally accepted that discovery is the primary driver of expense and delay in arbitration, and as arbitration has become more like litigation, the use of discovery in commercial contract disputes has increased.  Most, if not all, Arbitral Rules provide for some sort of limited discovery, and they empower the arbitrator to manage the discovery process.  In order to save hearing time, the parties may want to specifically allow for depositions in the arbitration clause, but with a limit on the number and duration of the depositions.  The parties should also consider eliminating or severely limiting interrogatories and requests for admission, both of which can be expensive and often fail to produce meaningful information.

Consider Limits on Dispositive Motions.  In arbitration, dispositive motions (motions seeking an order disposing of all or part of the claims of the other party without further proceedings) can cause significant delay and unreasonably prolong the discovery period.  Moreover, they are typically based on lengthy and expensive briefs, and dispositive motions involving issues of fact are generally denied, in part because one of the grounds for vacating an arbitral award under the FAA is the arbitrator’s refusal to hear relevant evidence.

However, dispositive motions can on occasion improve the efficiency of the arbitration process if directed to discrete legal issues, such as defenses based on statute of limitations or clear contractual provisions, in which case an appropriately framed dispositive motion can eliminate the need for expensive and time-consuming discovery.  As such, the parties should consider which dispositive motions should be allowed in an arbitration proceeding and then memorialize their understanding on this point in the arbitration clause.

Summary

Arbitration is a creature of contract, which means the parties can design the arbitration clause to fit their needs.  While it may be difficult during contract negotiations to look ahead to how the deal might fall apart in the future, investing the time up front to negotiate an effective arbitration clause could result in significant savings in both time and money in the long run.

“Exempt” or “Nonexempt” – Important Upcoming Changes to FLSA Regulations

Classifying Your Employees as “Exempt” or “Nonexempt”
under U.S. Wage and Hour Laws:

Important – and Potentially Costly – Changes
You Need To Know About

Exempt Employees May Become Nonexempt: What You Should Consider Now

The U.S. wage and hour laws (the “Fair Labor Standards Act” or the “FLSA”) require employers to pay every employee a minimum wage and overtime—unless the employee is exempt from the law.  If an employee is exempt, the FLSA does not apply to or protect such employee.

The FLSA puts the burden on employers to classify employees correctly as either “exempt” or “nonexempt” in accordance with regulations promulgated by the Department of Labor—and the employer can be subject to onerous liability for failing to classify employees properly.

You need to be aware that the Department of Labor has promulgated new regulations that could have a significant impact on whether you choose to—and even whether you are able to—continue to classify certain of your employees as exempt.  As discussed further below, as of December 1, 2016, certain employees may no longer be classified as “exempt” unless they are paid significantly more—meaning you, as an employer, will need to decide whether to:

  • increase the employee’s compensation to the new threshold amount in order to continue classifying him or her as “exempt” under the FLSA; or
  • re-classify him or her as “nonexempt” and become subject to payment of FLSA-mandated minimum wage and overtime.

This may present a serious challenge for employers with exempt employees who are expected to, and regularly do, work more than 40 hours in a given week to complete the required responsibilities of their positions.

THEREFORE, NOW IS THE TIME TO MAKE SURE:

  • you are currently classifying all your employees properly under the FLSA; and
  • you identify any of your currently “exempt” who employees will become “nonexempt” on December 1st, absent an increase in their compensation.

With respect to any such employees who may be subject to reclassification, you then need to decide whether to reclassify them (and pay overtime) or increase their compensation in light of the new regulations issued by the Department of Labor.

I.  Classification of Employees as “Exempt” and “Nonexempt”: A Brief Summary

The FLSA requires that most employees in the United States be paid at least the federal minimum wage for all hours worked and overtime pay at time and one-half the regular rate of pay for all hours worked over 40 hours in a workweek. However, there are a number of categories of employees that are exempt.  Those exempt groups include bona fide:

  • executives;
  • administrative employees;
  • professional employees, both “learned” and “creative”;
  • certain computer employees;
  • outside sales employees; and
  • highly-compensated employees.

Together, the forgoing exempt groups are referred to as the “white collar exemptions.”

The White Collar Exemptions

As a general rule, to qualify for one of the white collar exemptions, employees generally must meet certain tests regarding their job duties and be paid on a salary basis at not less than $455 per week (until November 30, 2016—starting December 1, 2016, this number goes up to $913 per week.)  But, even then, the exemption requirements are not as straightforward as they appear at first glance—for example, a different salary test applies to the “highly-compensated employee exemption”, and the “outside sales employee exemption” is subject only to a duties test and does not have a minimum compensation threshold at all.  So careful attention must be paid to the specific requirements of each exemption when considering whether a given employee is exempt from minimum wage and overtime requirements.

Job titles do not determine exempt status. In order for an exemption to apply, in addition to meeting any applicable threshold compensation requirements, an employee’s specific job duties must meet all the “duties” requirements of the Department of Labor’s regulations (the “duties tests”) for the specific exemption claimed.  For example, simply giving an office worker an “administrative” title does not automatically entitle you to claim that the employee is subject to the “administrative exemption”—as that exemption is only available to administrative employees whose primary duties include the exercise of “discretion and independent judgment with respect to matters of significance.”  Similarly, merely giving an employee a title indicating they are a “professional” does not mean he or she will be entitled to the “professional exemption”—that exemption is reserved for employees whose primary duties include performance of work requiring “advanced knowledge . . . in a field of science or learning . . . customarily acquired by a prolonged course of specialized intellectual instruction.”  The “outside sales employee exemption” is reserved for your sales employees who are “customarily and regularly engaged away from the employer’s place or places of business”—employees who primarily work in your offices to receive and facilitate sales (such as in a call-center or sales department) would not be covered by this exemption.

Nonexempt Employees (Including “Blue Collar” Employees)

Obviously, your employees who do not meet the applicable compensation and duties tests for any available exemptions must be treated as “nonexempt” under the FLSA.  But you should also be aware that certain employees must be treated as “nonexempt” no matter how highly they are compensated.

The white collar exemptions do not apply to manual laborers or other “blue collar” workers who perform work involving repetitive operations with their hands, physical skill and energy.  FLSA-covered, non-management employees in production, maintenance, construction and similar occupations such as carpenters, electricians, mechanics, plumbers, iron workers, craftsmen, operating engineers, longshoremen, construction workers and laborers are entitled to minimum wage and overtime premium pay under the FLSA, and are not exempt no matter how highly paid they might be.

The Consequences of Misclassification

In recent years, FLSA cases have become very attractive to plaintiffs’ employment lawyers, who began filing lawsuits after realizing that many employers are in violation of the FLSA. These lawsuits often turn into very expensive class actions.

One of the most common mistakes employers make is misclassifying nonexempt employees as exempt.  The penalties are quite harsh and are not very flexible or negotiable.  In addition to back pay, employees may recover what are referred to as “liquidated damages” equal to the pay employees should have received.  In other words, employees can recover double “back pay” damages for unpaid overtime.  In addition, successful plaintiffs are entitled to recover the full amount of their attorneys’ fees which often are more than the double back pay damages.

Part-Time Versus Full-Time: Same Rules Apply.  The same compensation and duty tests apply to part-time and full-time workers.  Therefore, part-time workers must meet the exact same minimum threshold salary and duty tests as full-time employees in order to be exempt from the FLSA.  No proration applies to the minimum threshold salary levels for part-time employees.

II.  The New Regulations: Redefining the White Collar Exemption

In 2014, President Obama directed the Department of Labor to reevaluate and update the regulations defining which white collar workers were subject to overtime laws.  New regulations were published in May, 2016.  Unless Congress acts to change the regulations, they will become enforceable on December 1, 2016.  The Department of Labor estimates that over 4 million additional U.S. workers will be subject to the minimum wage laws and be entitled to overtime pay in 2017 as a consequence of the new regulations.

Key Provisions: New Minimum Salary and Annual Compensation Thresholds

The new regulations focus primarily on updating the salary and compensation levels needed for executive, administrative and professional workers to be exempt.  Currently, to qualify for the white collar exemption, a worker must have the required job duties and either receive a minimum salary of $455 per week or $23,660 per year (the “salary basis test”) or total compensation of at least $100,000 to qualify as a highly compensated employee.

On and After December 1, 2016:

  • the threshold salary level for the salary basis test will be $913 per week (or $47,476 annually); and
  • the minimum total annual compensation requirement for highly compensated employees will be $134,004 (which must include at least $913 per week paid on a salary or fee basis).

Notable Other Terms of the New Regulations:

  • If an executive, professional, or administrative employee’s salary is close to the new salary levels, an employer may use nondiscretionary bonuses or incentive payments (including commissions) to satisfy up to 10 percent of the new threshold salary level. These payments must be made during the year, at least quarterly.  For highly compensated employees, a catch-up payment equal to the amount necessary to meet the annual threshold may be made in the last pay period of the payroll year.
  • The salary and compensation levels will be automatically reset every three years, beginning on January 1, 2020.

III.  What Does This Mean for You?

From a Financial and Budgeting Perspective.  The new regulations significantly narrow the scope of the white collar exemption and, thus, significantly broaden the number of employees who are subject to the FLSA.  Employees who were previously “exempt” may soon be “nonexempt” and entitled to overtime pay if they work more than 40 hours a week.  After December 1, 2016, all employees (other than those subject to the outside sales employee exemption) who earn less than $47,476 per year must be classified as nonexempt and be paid overtime at “time and one-half” for all hours worked over 40 hours per week. 

As you plan your staffing and budget for 2017, you should anticipate these changes and determine how best to address them from a business perspective.  If overtime is truly a necessary component of any reclassified employee’s work, you may have to budget for more payroll.

From an Employee Morale and “Business Culture” Perspective.  If you decide to raise salaries in order to meet the new threshold, you will likely have happy employees.  However, if you are instead leaning toward maintaining salaries at their current levels, you should also consider the consequences of reclassifying formerly-exempt employees as “nonexempt.” At first blush, it may sound advantageous to be reclassified as nonexempt and be entitled to overtime pay.  However, such reclassification may be detrimental to employee morale and you will need to address this.

The over-arching concern of the FLSA is that nonexempt employees be paid for time actually worked, and if that time exceeds 40 hours a week, overtime must be paid at time and one-half.  The flip side of this apparently good intention is that employers must very strictly monitor and control the time an employee spends working.  You might consider the effect the following may have on your employees and your established business culture:

  • Start times, stop times, breaks, lunch hours, quitting times and, of course, overtime must be subject to rigid rules and carefully monitored. Many exempt employees enjoy a great deal of flexibility with respect to, for example, their lunchtime from day to day, working long hours on a project when they are “on a roll” and choosing when they arrive at and leave work.  This will have to change radically when an exempt employee is reclassified as a nonexempt employee.
  • The reclassified employees will be obligated to track their time precisely, incurring annoying recordkeeping responsibilities they did not have before.
  • The employer may be compelled to pay a reclassified employee less basic compensation in order to budget his or her overtime pay, which may or may not ultimately be paid. This will create financial uncertainty for the employee.
  • If an employer prohibits overtime, the reclassified employee may feel his or her ability to get the work done in the time allowed has been compromised.

All this may feel a lot like a demotion to a reclassified employee.  In order to avoid this, you should communicate early and often with the affected employees and give them training and easy access to designated management so that their concerns can be vetted and addressed.  You should consider doing the following:

  • Emphasize that the new rules are law imposed by the US Federal government; they are not your idea. However, you are required to comply.  Reassure reclassified employees of their value to the company and let them know where to go to express their concerns and get answers to their questions.
  • Provide training on the new timekeeping requirements and educate employees as to the importance of accurately documenting their time worked –even if it’s something as “trivial” as answering some emails in the evening at home. This is a very hard habit to start.
  • Prohibit working “off the clock.” It is common for reclassified employees to decide that they will simply work the hours they need to and not record them if additional hours are required. This is absolutely illegal under the FLSA and if the employer permits it, the employer is liable for substantial penalties, in addition to paying the employee for any applicable overtime.
  • Be aware that if your reclassified employees are required to travel, special rules apply to what portions of travel time are compensable and how.

Review Your Policies and Handbooks: Decide Whether Changes Should Be Made.  If your workforce can operate efficiently without overtime hours, consider prohibiting it absent express written authorization from management.  Whatever policy you adopt, be sure to review your handbooks, policies, or notices to be sure your employees are aware of company policy as well as their right to receive approved overtime if they are nonexempt.

Consider Structured Agreements with Reclassified Nonexempt Employees.  To create some predictability for both the employer and the employee, one option is to implement a compensation structure that pays nonexempt employees an annual salary factoring in a certain amount of overtime.  The FLSA permits this—however, there must be an express written agreement in place and regardless of the agreed working hours, if the employee works more overtime than contemplated, he or she must be compensated for it at time and one-half.

Beware of Perceived Discrimination.  If you have employees with the same job title or duties that are paid differently, with some exempt and some nonexempt, be careful.  Although there is no requirement that such a group be classified the same, generally speaking, employees with the same job title who perform the same duties and responsibilities should be paid similarly, unless you can clearly articulate a justification for the difference.  Otherwise, the difference may give rise to a claim of discrimination under various federal laws.

IV.  Do Not Panic: Create an Action Plan Now

Bottom Line: 

As of December 1, 2016, it’s likely that many of your employees who earn less than $47,476.00 per year must be classified as nonexempt and paid overtime at a rate of time and one-half times their regular rate.

Action Plan: 

  • You need to evaluate your employee population to determine whether any of your currently exempt employees will become nonexempt on December 1, 2016 absent increased compensation.
  • You should take the time to review your work force as a whole to identify any employees who have been misclassified as exempt or nonexempt.
  • If any of your exempt employees will become nonexempt on December 1st under the new regulations, you need to decide what makes sense from a financial and budgeting perspective—should you increase their compensation so that they remain exempt or reclassify them as nonexempt as of December 1, 2016?
  • Based on that evaluation, develop an action plan as needed to educate reclassified employees and to make the transition as smooth as possible.

Need Help?  Have Questions?

If you need help or have any questions about properly classifying your employees under the FLSA or about other employment law matters, please contact Suzanne Arpin at sarpin@fh2.com or (770) 399-9500.